Place of Business
Fort Worth Museum of Science and History

Position Description
The Human Resources Generalist is the museum's lead HR professional, responsible for the day-to-day delivery of all core HR functions for approximately 50 full-time and 125 part-time and seasonal employees. This role serves as the primary resource for managers and staff on employee relations, recruiting, onboarding, benefits, leave, compensation, policy and compliance. The HR Generalist supervises the HR Coordinator, who manages payroll, employee records, and provides HR administrative support. The HR Generalist serves as the escalation point for complex or sensitive matters, works with the museum's retained HR consultant on the most complex issues, and advises the Museum President and leadership team to build a fair, consistent and supportive workplace.

Employee Relations and Policy
• Serve as the primary resource for employees and managers on complex or sensitive HR matters, including policy interpretation, compensation, leave, performance and conduct, and as the escalation point for questions the HR Coordinator receives.
• Advise and coach managers on performance management, corrective action and documentation; participate in disciplinary meetings and terminations.
• Conduct or coordinate prompt, fair and confidential workplace investigations and recommend appropriate resolutions, engaging the museum's HR consultant when needed.
• Ensure consistent application and interpretation of museum policies, procedures and programs across departments and shifts.
• Review the Employee Handbook annually and recommend updates to reflect changes in law, best practice and museum needs.

Recruitment, Onboarding and Offboarding
• Manage full-cycle recruiting for full-time, part-time and seasonal positions: job postings, sourcing, screening, interview coordination, reference and background checks, and offer letters.
• Improve processes as necessary for recurring, high-volume part-time and seasonal hiring.
• Lead new employee orientation and onboarding, ensuring a consistent, welcoming experience for every new hire.
• Partner with the HR Coordinator, who processes new-hire paperwork, Form I-9 and employee data setup, to keep hiring and onboarding running smoothly.
• Manage offboarding, including exit interviews and analysis of turnover trends.

Compensation and Benefits
• Maintain current job descriptions for all positions and ensure correct FLSA exempt/non-exempt classification.
• Support the museum's compensation structure by benchmarking against museum, nonprofit and local market data and recommending adjustments.
• Oversee employee benefit programs; serve as primary liaison with the benefits broker and carriers, evaluate plan options and resolve escalated benefit issues. The HR Coordinator processes enrollments, changes and deductions.
• Plan and lead annual Open Enrollment, including employee meetings and communications, with the HR Coordinator handling enrollment processing.
• Administer leaves of absence, including FMLA, ADA accommodations and workers' compensation claims.
• Approve and communicate pay changes and partner with the HR Coordinator so that pay changes, deductions and leave are processed accurately and on time.

Compliance and Records
• Ensure compliance with federal, state and local employment laws, including FLSA, FMLA, ADA, Title VII, ADEA, COBRA and ACA, and Texas Workforce Commission requirements.
• Set and audit standards for personnel, benefit and medical files, which the HR Coordinator maintains, in line with legal requirements and record-retention schedules.
• Prepare required reports and filings, such as EEO-1 and ACA reporting, and maintain required workplace postings.
• Respond to unemployment claims, agency inquiries and audits.
• Monitor changes in employment law and recommend policy or practice updates, with support from the museum's HR consultant.

Training, Engagement and Culture
• Coordinate required training, such as harassment prevention and workplace safety with the Director of Security, Safety and Compliance and track completion.
• Identify and promote professional development opportunities that help staff grow in their careers.
• Support employee engagement, recognition and incentive programs and internal HR communications.
• Help foster a respectful, inclusive workplace for staff across departments, schedules and employment types.

HR Systems and Reporting
• Maintain accurate data in the HRIS and use it to streamline HR processes.
• Produce regular reports and metrics (headcount, turnover, time-to-fill) for leadership.
• Recommend and implement process improvements that make HR more efficient and consistent.

Supervision
• Serve as the escalation point for HR and payroll matters.
• Train and supervise the HR Coordinator, including setting priorities, reviewing payroll and benefits work for accuracy, providing coaching and conducting performance reviews.

Performs other related duties as assigned.

Required

• Bachelor's degree in human resources, business administration or a related field, or an equivalent combination of education and experience.
• At least 3 years of HR generalist experience, including employee relations, recruiting and benefits administration.
• Working knowledge of federal and Texas employment laws and HR best practices.
• Proficiency with Microsoft Office and HRIS/applicant tracking systems, and the ability to learn new systems quickly.

Preferred
• SHRM-CP, SHRM-SCP, PHR or SPHR certification.
• Experience in a nonprofit, museum, cultural, hospitality or other setting with a large part-time or seasonal workforce.
• Experience with investigations, leave administration and job description writing.
• Bilingual in English and Spanish.

Skills and Abilities
• Sound judgment and the confidence to advise managers and make decisions.
• Excellent interpersonal, verbal and written communication skills.
• Strong organizational skills and attention to detail; able to manage multiple priorities and deadlines.
• Strong analytical and problem-solving skills, with a focus on practical resolution.
• Ability to act with integrity, professionalism and strict confidentiality.
• Approachable, service-oriented style with staff at every level.

Salary
$58,000 - $62,000 annually.

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