Place of Business: Carter Bloodcare

Position Description

The Regional Employee Relations Specialist (RERS) provides strategic employee relations support across multiple Carter BloodCare (CBC) service areas, including East Texas, Central Texas, and Texoma, while serving as a key partner to the Employee Relations Specialist (ERS), the North TX counterpart. This position conducts workplace investigations and provides guidance, consultation, and direction to leaders, managers, and employees. The RERS participates in the development of corrective actions, performance development plans, and evaluations to ensure consistency and alignment across all CBC sites, in accordance with CBC policies and federal, state, and local laws.

Job Duties and Responsibilities

• Identify skill gaps and learning opportunities to establish improvement processes, training or learning tools, and new/revised policies that support alignment throughout CBC. In partnership with the North TX employee relations counterpart, collaborate with the Learning & Development team to develop internal training that supports learning initiatives for all employees.
• Ensure Human Resources (HR) initiatives are supported and executed to effectively contribute to CBC objectives and operational needs.
• Respond to requests and represent CBC in all matters related to unemployment for assigned sites.
• Administer workplace accommodations, processes, and policies, ensuring compliance with the ADA and applicable federal and state laws.
• Work cross-functionally with the North TX employee relations counterpart and the Benefits Team to determine the best outcome for accommodation requests and to maintain compliance with federal and state employment laws and regulations.
• Provide excellent customer service, efficiently manage all tasks, and collaborate with others in the HR Department, as needed.
• Collaborate closely with the North TX employee relations counterpart to assess employee relations matters, develop effective, compliant solutions, and consult with HR leadership on complex matters, as needed.
• Serve as the primary lead across all CBC locations for Department of Transportation (DOT) compliance and Driver Qualification File oversight (DQF), ensuring adherence to all applicable regulatory requirements.
• Exemplify and champion CBC Core Values and Code of Conduct, adhere to CBC policies and applicable Standard Operating Procedures (SOPs), and uphold customer service standards and the HR Department's management philosophy.
• Attend meetings and training sessions, as assigned, to support ongoing development and organizational goals.
• Maintain strict confidentiality across a wide range of matters; professional appearance and attendance are essential.
• Travel regularly between assigned work areas to support other locations/projects in CBC service areas.
•  Maintain availability beyond standard business hours when business needs arise (exempt position). Regular, full-time attendance is required during normal working hours.

Minimum Qualifications

Education

• Bachelor's Degree from an accredited university, with a concentration in HR Management, Business Administration, or related field, preferred
• PHR or SHRM certification

Experience

• Minimum of 5 years of employee relations experience
• Minimum of 2 years of professional experience in one or more areas of HR (e.g., learning & development, leave management, workplace accommodations), in addition to the required employee relations experience, preferred
• Multi-site employee relations or HR experience within a union environment, preferred

How to Apply

To apply for this position, please visit: Apply Here