Place of Business:
APV/Bureau of Engraving and Printing (BEP)

Position Description:
We are seeking a Workers’ Compensation Assistant to support the Bureau of Engraving and Printing (BEP) and its efforts to meet the Department of Labor (DOL) Office of Workers’ Compensation Programs (OWCP) requirements. This position will report to the Workers’ Compensation Site Lead.

Duties:

Claims Management:

Assist with all aspects of workers’ compensation claims, from initial report to closure.

Coordinate with employees, healthcare providers, and insurance carriers to process claims efficiently and effectively.

Assist with the timely filing of claims and follow-up on claim status.

Compliance and Reporting:

Support compliance with federal, state, and local workers’ compensation laws and regulations.

Prepare and submit required documentation and reports to regulatory agencies.

Monitor changes in legislation and update policies and procedures accordingly.

Employee Support and Communication:

Provide guidance and support to employees regarding the workers’ compensation process.

Communicate effectively with injured employees, explaining their rights, benefits, and the claims process.

Coordinate return-to-work programs and accommodations for employees recovering from work-related injuries.

Collaboration and Coordination:

Work closely with HR, safety, and management teams to address workplace safety concerns and prevent injuries.

Partner with external vendors, including insurance carriers and medical providers, to facilitate claims management.

Assist with regular reviews and audits of workers’ compensation cases to identify trends and recommend improvements.

Training and Education:

Assist with the development and delivery of training programs for employees and managers on workers’ compensation policies and procedures.

Promote awareness of workplace safety and injury prevention strategies.

Provide updates and guidance on workers’ compensation issues to HR and management teams.

Documentation and Record-Keeping:

Maintain accurate and confidential records of all workers’ compensation claims and related documentation.

Ensure proper documentation of all communications, decisions, and actions taken during the claims process.

Prepare and maintain detailed reports and analysis on workers’ compensation claims and costs.

Education:

Education: Bachelor's degree in Human Resources, Business Administration, or a related field.

Experience: Minimum of 3 years of experience in workers’ compensation management or a related field.

Required Skills:

In-depth knowledge of workers’ compensation laws and regulations.

Strong organizational and time management skills.

Excellent communication and interpersonal skills.

Ability to handle sensitive information with discretion and maintain confidentiality.

Proficiency in Microsoft Office Suite and HRIS systems.

Strong analytical and problem-solving abilities.